FAQ

  • When will my order arrive?

    Please allow 2 business days for order processing, we pack and ship all orders in-house.

    We are unable to ship to PO Boxes. We are not responsible for any stolen or loss packages.

  • Returns & Exchanges

    As a small independent business, we offer returns for exchange or store credit only. Returns must be made within 7 Days from the day your order has been delivered.

    In order to request return/exchanges, please email us at info@ciaoferia.com with your order number.

    Please allow 2-5 business days for replies on our end. 

    All items must be unwashed, unworn & undamaged, with tags still attached.

  • Can I cancel my order?

    Once your order has shipped it cannot be canceled.

    Pre-Order items can be cancel within 3 business days of purchase.

  • Where are your items made?

    All of our items are made in the USA by an incredible and very talented team of women.

  • Do you ship Internationally?

    Not at the moment but working towards it!